Service Description

Two separate hourly classes taught and are non-dependent on each other. The 5A's of Conflict Resolution: An Introduction The proprietary "5A's of Conflict Resolution" is tailored to organizational or personal issues. Evidence-based frameworks and case studies are also incorporated. Equips attendees and clients with coaching/mentoring and conflict resolution techniques. This workshop is tailored for corporate level and can be adapted to non-corporate workplaces as well regardless of industry. The participant will:​ * Have an overview of conflict​ * Learn the proprietary 5 A’s of Conflict Resolution mnemonic​ * Use case studies to facilitate learning The participant will go away learning about:​ * The different categories of conflict​ * The different types of conflict​ * Two key conflict/destructive conflict Models​ * Sources of Conflict​ * Use of evidence-based frameworks in dealing with conflict in the workplace​ * The 5A's of Conflict Resolution Dance​ * The use of case studies to assimilate learning from the workshop.​ * Tangible call-to-action steps​ Please note that the content. length, and the number of participants for the workshops can be modified to suit the clients'/organizational needs.